Lansdowne Surgery

About the surgery

The doctors and nurses carry out surgeries throughout most of the opening hours. However, the staff take emergency telephone calls only between 12:30 and 13:30 daily.

The Practice is not open weekends or Bank Holidays. Please call 111.

To make an appointment:

Appointments: 01380 722278

Out-of-hours: 111

Email: lansdownesurgery@nhs.net

Address:
Lansdowne Surgery,
Waiblingen Way,
Devizes SN10 2BU

Phone lines are open 08:00-12:30 / 13:30-18:30

Emergencies: 01380 722135 (Between 12.30 pm – 1.30 pm)

Opening hours

Monday 8:00 to 18:30

Tuesday 8:00 to 18:30

Wednesday 8:00 to 18:30

Thursday 8:00 to 18:30

Friday 8:00 to 18:30

Weekend: Closed all day

For more information, see below.

Registration

Newly registered patients are asked to fill in a health questionnaire, and supply details of regular repeat prescriptions if applicable. It does take some time for your old records to arrive at the surgery and it helps us provide better care for you during this time if we have some background information.

You will be registered with an individual doctor as the practice runs personal lists. If your doctor is away you will be offered an appointment with the duty doctor or a locum. If you wish to see a particular partner for a certain medical condition, please ask the receptionists who will try where possible to accommodate your requirements

As you may be aware we have a new GP at the practice. Dr Bryony Moore has been with us for 6 months and you may have already spoken to her.

To allow all our GP's to have appropriate patient lists relative to their time in surgery some patients care will be transferring from their current GP to Dr Moore from 1st April.

You will be contacted individually if this move affects you.

Our staff team

GP Partners

Dr Charles Cowen (m)

BMSci, BM, BS, DCh, DFP. DRCOG.
Surgery hours : Mon, Tues, Weds, Friday

Dr Nicholas Swale (m)

BM MRCGP DFFP CUBS
Surgery Hours: Mon, Weds, Friday

Dr Tara Weaver (f)

MB ChB DFFP, DRCOG, MRCGP
Surgery Hours: Tuesday, Thursday, Friday

 

Additional Doctors

Dr Harriet Connell (f)

MBChB, DRCOG, DFSRH, MRCGP
Surgery Hours: Weds AM, Thursday and Friday AM only

Dr Bryony Moore (f)

MBBS, MRCGP, iBSC
Surgery Hours: Mon, Tues, Thurs

Advanced Nurse Practitioner

Ms Alison Hale (f)

Mrs Joanne Woods (f)

Physicians Associate

Cerys Parry

Pharmacist

Mr Eric Rutanga (m)

Surgery hours Mon, Thurs PM, Friday

Nursing Team

Mrs Clare Garland (f)

Mrs Abigail Brown (f)

Mrs Jo-Ann Johnson (f)

Mrs Sarah Townsend f)

Mrs Denise Fortune (f)

Mrs Barbara Clegg (f)

Phlebotomist

Practice Management

Tina Gabb (f)
Practice Manager will be able to help you with any non-medical and administrative matters. We realise that sometimes things may not go as well as we would like.
If you think this is happening please contact one of them on the main surgery number; 01380 722939.

Administration

Linda Thomas (f)
Medical Secretary

Nicky Harrage (f)
Practice Administrator

Sarah Beaven (f)
Practice Administrator

Diana Cowen (f)
Administration Supervisor

 

Reception Team
Rebecca Neale (f)
Sharon Kington (Reception Lead)(f)
Geraldine Dibben (f)
Sarah Beaven (f)
Anna Cooper- Carers Deputy Lead (f)
Kate Moore (f)
Liz Ferron (f)
Andrea Williams (f)

 

We have a close liaison with the midwives at Chippenham Hospital and carry out shared antenatal and post-natal care with them. They can be contacted on Chippenham 01249 456467.

Kate 
Emergency Care Practitioner - Kate does emergency home visits for the practice

Liz 
There is a Health Visitor based at Devizes Community Hospital who advises on all age groups, but especially the under 5's. She can be contacted on 01380 732565.


Victoria Higginson and Stephanie Hawkins are the Care Coordinators working for the Devizes Group of Practices. They work with your own GP Surgery, assisting patients in need who are over 65. Their aim is to promote independence, supporting patients (and their carers) in their own homes to fulfil their daily needs.

The Care Coordinator will contribute to care plans for patients and will be a point of contact for patients, carers and their families. Where necessary, they will signpost and liaise with other agencies including the voluntary sector on your behalf.

There may be occasions when the Care Coordinators request to visit you in your own home. Professional identification is worn by the Care Coordinators at all time, and patients do, of course, have the right to refuse any requests for a home visit.

FCP service:

First Contact Practitioners offer specialist assessment, diagnosis, and appropriate treatment pathways for a range of musculoskeletal health conditions. FCPs are highly trained physiotherapists based in primary care, we have extensive experience in managing musculoskeletal conditions, including: joint pain, soft tissue injuries, arthritis, spinal related pain, nerve pain and post orthopaedic procedures.

We are able to assess, diagnose, organise appropriate investigations, organise pain relief and refer onto secondary care and other specialist services. This enables patients to have faster access to specialist input, reduce need for GP appointments and more appropriate individualised care.

To access this service please contact reception at your GP surgery, they will assess your suitability for the FCP service and book you an appropriate appointment. Our team is based across the PCN, and appointments are available on the same day of booking.

FCP team:

Alice Chadwick MCSP, Guy Kingston MCSP, Audrey Mayling MCSP, Helen Shanklin MCSP.

The average pay for GPs working in The Lansdowne Surgery in the last financial year was £89,920 before tax and National Insurance. This is for: 1 full time GP, 3 part time GPs and 1 locum GP who worked in the practice for more than six months.

NHS England require that the net earnings of doctors engaged in the practice is publicised by 31 March 2022 at the latest. However, it should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor to make any comparisons with other practices.

Friends and family test

The friends and family test is a way of gathering anonymous feedback from you about your recent experience of the practice.

You will have the opportunity to feedback every time you are in the practice, after an appointment or attending for administrative things such as repeat prescription or blood test results.

As a patient registered with the practice you can give feedback after each and every contact if you want to. As a carer or relative you can also give feedback.

Leave us a message

Our locations

    Make an enquiry online using this form and one of our team will be in touch. This form should not be used for urgent enquiries and it may take at least 3 working days for your enquiry to be seen. By using this form you agree with the storage and handling of your data by our team.