Devizes PCN PPG Newsletter May 2021

News From Devizes PCN

Devizes PCN have a new website available for all Patients registered at the 4 Practices within the Devizes PCN; Market Lavington Surgery, Southbroom Surgery, St James’ Surgery and Lansdowne Surgery. You can now register for online services to allow you to choose a selection of services including ordering a prescription, booking appointments and viewing your medical records online. If you are a new Patient looking to join one of our practices for your care, you can also register online on our new website;


In order to prevent the spread of Covid-19, please order your medication via our online prescription services on our website; by selecting ‘Order a Prescription’ and following the on screen instructions.

Booking an Appointment

All four surgeries have introduced new ways for our Patients to contact the right healthcare professionals; either by phone or online services by working remotely we can provide a safer service for all our Patients. Please note for all emergency appointments please contact the surgeries appointment line do not use online services for this service. Routine appointments can be booked over the phone too or using our online services, due to Covid-19 restrictions on face to face consultations and reducing Patients coming to the surgeries unless necessary we are promoting for patients to book routine appointments with the services provided. If you have a face to face appointment booked by a Clinician please wear a face masks upon arrival of your appointment and throughout. Please kindly cancel and do not attend your appointment if you have any of the following symptoms; A high temperature, A new continuous cough or loss of taste/smell.


Our Doctors continue to refer Patients into secondary care or Specialist Services. There are however expected delays with secondary care appointments due to Covid-19.


It is still important for you to attend any screening appointments that you have booked, if you have missed your cervical smear test appointments or your child has missed or had their immunisations delayed, please contact the surgery you are registered with to book these appointments.

Sick note requests

You can request a sick note via our website using online messaging or by emailing your surgery.

COVID-19 Vaccination Clinics and appointments.

We have been working together extremely hard to ensure our Patients are kept safe and offered their appointments as soon as possible. We, as all healthcare professionals, are following the CCG guidance provided by the JCVI. This provides the surgeries with the cohort of patients who should be contacted next for their vaccinations. We understand that to some this can be disappointing as most of our patients are very keen to be vaccinated, however we would like to take this time to reassure you that you will be contacted by your surgery or possibly a mass vaccination site who are also providing vaccinations to help relieve the pressure on general practice. Please note if you have been offered an appointment for your vaccination we are advising that you turn up to your appointment as nearest to the time that you are given to ensure safety to our Patients and to adhere to social distancing measures we have put in place. We also ask that you wear a face covering to your appointment and whilst in the Corn Exchange.

Additional Information:

St James’s Surgery are now looking for additional Patient Participation Group members to join there wonderful PPG group. If you are a registered Patient at St James’s Surgery and you wish to join our PPG group or find out more information about it, please contact the surgery on 01380 711879 and ask to speak to Tracy Harris.